To keep up with an ever-changing workplace, administrative professionals are given a wide range of responsibilities. These office professionals may specialize in a number of fields, from legal, medical, and education professions to government or technological fields. Administrative skills will vary among different industries as well as different geographical locations.
While its not always required, many administrative professionals are certified or hold degrees in business, administration, office systems technology, or related programs. All of these positions will generally require at least a high school diploma upon entry. In addition, it is often helpful to have experience or education within a particular field. For instance, those working in a legal setting might find it beneficial to have administrative skills related to paralegal studies.
Office professionals in technological industries may find it useful to possess additional math, science, or computer skills. Most government jobs will generally require the completion of a civil service exam as well. Continuing education, workshops, and professional organizations are other excellent ways to acquire further knowledge and administrative skills.
Businesses cannot survive without business support and administrative services. These jobs form the practical foundation of a company and are necessary for the everyday functions of a business. Students pursuing business educations often choose to study business support and administrative services because it offers not only a variety of career options, but it will always be a necessary part of business. Possible career paths include: administrative assistants or secretaries, executive assistance or secretaries, or general clerical workers in an office setting.
Although their duties may vary from field to field and place to place, most office professionals will still share a similar set of abilities. One of these includes having strong organization skills. Administrative professionals must have the ability to multitask and make use of time management skills. Administrative workers are known to juggle numerous tasks and clients in addition to meeting deadlines. These professionals must not only provide general office procedures but also support staff; perform scheduling; handle purchases; train others; and interact with clients, vendors, and the general public.
In addition, office workers’ administrative skills must include exceptional communication, both written and oral. Not only are they responsible for the prompt, efficient handling of all calls, they must also regularly check voicemail and email messages, forwarding them to the appropriate parties. Strong writing, researching, and grammar skills are also important for the proper handling of written correspondence in and out of the office. Administrative professionals are essentially the lifeline of the office.
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