Since organizations need computer and technology-savvy office workers, administrative assistants must keep their administrative skills current. An administrative assistant performs a variety of duties, such as conducting research, scheduling meetings and appointments, answering phone calls and creating and organizing documents. Certification programs allow administrative assistants to help hone these important areas.
Studying for an administrative assistant certificate will teach you not only the usage of new office technology, but also how to use that technology for everyday office functions. The program also includes instruction on proper office procedures and employee/customer relations.
High school transcripts will be required, and all applicants must have either graduated from high school or earned a GED. It is helpful to have good grades in math, and an understanding of basic word processing and other computer programs.
Courses in office procedures, English grammar, proofreading and keyboarding for those wanting to increase their speed and accuracy are followed by specific courses in:
- Spreadsheet/database software
- Accounting/business math
- Business/machine transcription
- Business communications
- Organizational human relations
Advanced elective courses in Power Point and other business applications are also usually available to students.
Graduating from an administrative assistant certificate program can lead to a job as a receptionist, secretary, file clerk, work processor or other office position. It could also lead to work as a personal administrative assistant for upper management personnel.
There are a variety of career options available for those wishing to work in an Administrative capacity. Most often when people think of Administrative staff, they think of secretaries and receptionists. However, Administrative professionals provide other important functions, such as, office management, human resources and desktop publishing.
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